VirtualBox拒绝启动虚拟机：`设备助手结构版本已更改`。

Question

VirtualBox拒绝启动虚拟机：`设备助手结构版本已更改`。

19

VirtualBox突然开始拒绝启动现有的虚拟机，并在日志中出现以下内容：

00:00:03.946244 HDA: Reset
00:00:03.946359 AssertLogRel /mnt/tinderbox/extpacks-5.0/src/VBox/Devices/USB/DevEHCI.cpp(4955) int ehciR3Construct(PDMDEVINS*, int, CFGMNODE*): PDM_VERSION_ARE_COMPATIBLE((pDevIns)->pHlpR3->u32Version, PDM_DEVHLPR3_VERSION)
00:00:03.946378 DevHlp=0xffe700f1  mine=0xffe700e1
00:00:03.946407 PDM: Failed to construct 'usb-ehci'/0! VERR_PDM_DEVHLPR3_VERSION_MISMATCH (-2871) - The device helper structure version has changed.
00:00:03.946421 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox.
00:00:04.037170 NAT: zone(nm:mbuf_cluster, used:0)
00:00:04.037303 NAT: zone(nm:mbuf_packet, used:0)
00:00:04.037317 NAT: zone(nm:mbuf, used:0)
00:00:04.037328 NAT: zone(nm:mbuf_jumbo_pagesize, used:0)
00:00:04.037422 NAT: zone(nm:mbuf_jumbo_9k, used:0)
00:00:04.037488 NAT: zone(nm:mbuf_jumbo_16k, used:0)
00:00:04.037530 NAT: zone(nm:mbuf_ext_refcnt, used:0)
00:00:04.039388 VMSetError: /build/virtualbox-JETMa8/virtualbox-5.0.14-dfsg/src/VBox/VMM/VMMR3/VM.cpp(365) int VMR3Create(uint32_t, PCVMM2USERMETHODS, PFNVMATERROR, void*, PFNCFGMCONSTRUCTOR, void*, VM**, UVM**); rc=VERR_PDM_DEVHLPR3_VERSION_MISMATCH
00:00:04.039394 VMSetError: The device helper structure version has changed.
00:00:04.039394 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox.
00:00:04.039582 ERROR [COM]: aRC=NS_ERROR_FAILURE (0x80004005) aIID={872da645-4a9b-1727-bee2-5585105b9eed} aComponent={ConsoleWrap} aText={The device helper structure version has changed.
00:00:04.039587 If you have upgraded VirtualBox recently, please make sure you have terminated all VMs and upgraded any extension packs. If this error persists, try re-installing VirtualBox. (VERR_PDM_DEVHLPR3_VERSION_MISMATCH)}, preserve=false aResultDetail=0
00:00:04.116659 Console: Machine state changed to 'PoweredOff'
00:00:04.338867 Power up failed (vrc=VERR_PDM_DEVHLPR3_VERSION_MISMATCH, rc=NS_ERROR_FAILURE (0X80004005))
00:00:04.349471 GUI: UIMachineViewNormal::resendSizeHint: Restoring guest size-hint for screen 0 to 2789x1563
00:00:04.349542 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={7303a66d-433b-25a4-f9a8-fcadf87e0c2a} aComponent={DisplayWrap} aText={The console is not powered up}, preserve=false aResultDetail=0

如何解决这个问题？

- Nicolas Raoul

奇怪的是，我在启动一台机器时遇到了这个问题，但其他机器却没有。升级扩展包仍然有效，但我忘记检查旧版本。也许Windows 10依赖于新版扩展包的某些功能，而Linux则不依赖？ - trysis

3个回答

17

如果你需要让这个运行起来，而且没有网络的话，你可以移除扩展包。

FIle->Preferences->Extensions

将要启动的机器中的USB控制器设置为1.1。选择它，然后：

Machine->Settings->USB->Set it to 1.1 (or disable it)

那样你就可以启动了。你将无法使用扩展功能，但这可能会帮助你度过没有网络的时期。当你上网后，请参考Nicolas Raoul的回答。

- rrosa

允许我在将虚拟机从Ubuntu复制到Windows主机后启动。两台主机都安装了最新的扩展包。 - user18099

0

这是我在从Ubuntu 15.10升级到Ubuntu 16.04后的操作步骤：

卸载VirtualBox sudo apt-get remove virtualbox
卸载VirtualBox DKMS sudo apt-get remove virtualbox-dkms
在https://www.virtualbox.org/wiki/Linux_Downloads下载最新版本的VirtualBox
(如果你使用64位系统，请选择AMD64版适用于Ubuntu 16.04。否则选择i386版)
安装下载的软件包 sudo dpkg -i virtualbox-5.0_...

现在你可以运行VirtualBox（在启动器中找到或者运行virtualbox），所有虚拟机都将正常工作！

- Finn

- Nicolas Raoul · Accepted Answer

这是Ubuntu在VirtualBox运行时升级后的典型行为。解决方案： - 停止VirtualBox - 在https://www.virtualbox.org/wiki/Downloads下载最新的扩展包（适用于所有平台） - 安装扩展包 - 重新启动Ubuntu 现在，之前可正常工作的任何虚拟机都应该可以正常运行。实际上，日志中已经提到了这个提示：如果您最近升级了VirtualBox，请确保终止所有虚拟机并升级任何扩展包。